Tuesday, July 13, 2010

Google Street View accused of Congress 'snooping'


Congresswoman Harman's home
Ms Harman's home was one of five where the wifi network was tested
Google's popular Street View project may have collected personal information of members of Congress, including some involved in national security issues.

The claim was made by leading advocacy group, Consumer Watchdog which wants Congress to hold hearings into what data Google's Street View possesses.

Google admitted it mistakenly collected information, transmitted over unsecured wireless networks, as its cars filmed locations for mapping purposes.

Google said the problem began in 2006.

The issue came to light when German authorities asked to audit the data.

The search giant said the snippets could include parts of an email, text, photograph, or even the website someone might be viewing.

"We think the Google Wi-Spy effort is one of the biggest wire tapping scandals in US history," John Simpson of Consumer Watchdog told BBC News.

Drive-by spying

The group conducted an experiment to highlight the vulnerability some users expose themselves to by retracing the same routes, used by Street View cars, to detect unencrypted or open networks.
Street View car (Google)
The Street View car takes photos for the service

This practice is often described as "drive-by spying" and is favoured by criminals who trawl the streets to find houses or businesses using unencrypted wifi, so they can steal financial information.

Google has stressed all along that someone would need to be using the network as their cars passed by and that the in-car wifi equipment automatically changes channels roughly five times a second.

Consumer Watchdog focused on a number of high profile politicians whose homes appear on Google's Street View maps.

It found that Congresswoman Jane Harman, who heads the intelligence sub committee for the House's Homeland Security Committee, has an open home network that could have leaked out vital information that could have been picked up by Street View vehicles.

Ms Harman's office has not responded to calls for comment on the issue. Consumer Watch said it did not collect any information but did pinpoint where unsecure networks could be found.

"Our purpose was to show that members of Congress are targets just as much as every other citizen in the land" said Mr Simpson.

'Concerns'

The experiment found that a further four residences it checked had vulnerable networks in the vicinity that may belong to members of Congress.

This included the home of Congressman Henry Waxman, chairman of the Energy and Commerce Committee, which has jurisdiction over internet issues.
wirless network and images of people working
The ability to tap into open networks is a major security issue

His office told BBC News that "Chairman Waxman has previously raised concerns about Google" which were contained in a letter sent to company chief executive Eric Schmidt in May.

At that time, Mr Waxman said the Committee was "interested in the nature of this data collection, the underlying technology your fleet of Street View cars employed, the use of the information collected, and the impact it could have on consumer privacy".

The Computer & Communications Industry Association, CCIA, said the tactics used by Consumer Watchdog left a lot to be desired.

"What Consumer Watchdog did was not a useful contribution to what could and should be a broader online privacy debate," said CCIA president Ed Black.

"They detected unsecured wifi networks that anyone, including neighbours, can pick up. It proves nothing about what, if anything, a person or company like Google might have done to intercept and record data."

'Major progress'

Consumer Watchdog wants Congress to hold hearings on the issue and ensure that Google boss Mr Schmidt be made to testify under oath.

In a statement, Google wrote "as we've said before, it was a mistake for us to include code in our software that collected payload data, but we believe we did nothing illegal. We're continuing to work with the relevant authorities to answer their questions and concerns".

That includes German authorities who said it was still waiting to receive a copy of data gathered by the Street View cars.

The office of Johannes Caspar, the head of the Hamburg Data Protection Authority, told the BBC that a deadline set for earlier this week was extended at Google's request because of the recent 4th of July national holiday.

"We expect some - and hopefully major - progress early next week," said spokesman Ulrich Kuhn.

Microsoft announces Windows tablet PC plans

Steve Ballmer and Slate 

Steve Ballmer showed off a slate device by HP in January 2010
Tablet devices which run the Windows 7 operating system will launch in the coming months, according to Microsoft chief executive Steve Ballmer.

Asus, Dell, Samsung, Toshiba, and Sony are among the manufacturers working on Windows slate PCs, he told delegates at a company conference.

Mr Ballmer said the area was "terribly important" to Microsoft, but did not mention any specific release dates.

Apple's iPad touch-screen device sold 3 million units within 80 days of launch.

"This year, one of the most important things that we will do in the smart device category is really push forward with Windows 7-based slates," Mr Ballmer said at the firm's annual World Partner Conference.

The devices will come in various forms, some dockable and some with keyboards, he added.

In April 2010, Microsoft shelved development of the Courier, a dual-screen tablet device, and rumours have swirled about the future of HP's slate, which was revealed by Steve Ballmer at technology fair CES in January 2010.

The device has not been brought to market, but Mr Ballmer did name HP as one of the manufacturers working with Microsoft on Windows tablet devices.
 
Cloud looming

Tim Danton, editor on PC Pro magazine, said that the challenge for Microsoft in the tablet market was that the Windows operating systems were not designed for a touch screen format.

"They are fundamentally built for a mouse and keyboard - trying to develop everything for touch is very different," he said.

"Windows 7 has some touch functionality, but it is still not a core part of the operating system.

Microsoft would be better looking at its Windows 7 phone operating system and using that."

Mr Ballmer also said that cloud computing, in which devices use internet-based programmes and storage rather than hardware, is a priority for Microsoft.

"We are at an inflection point in technology history," he said.

"For customers, cloud computing creates tremendous value, which translates to massive opportunity for Microsoft and its partners."

Robert Wahbe, Microsoft's Vice President, Servers and Tools, wrote in a blog post that the firm was "investing deeply" in cloud computers with products such as Windows Azure, a cloud-based platform.

However, while some market analysts are predicting that the area will continue to grow in terms of popularity and investment, others are more cautious.

"The amount of cloud computing is quite small at the moment, so even if it does double that is not such a big deal", said analyst Laurent Lachal at rival research firm Ovum.

Sunday, July 4, 2010

iPhone 4 signal fault leaves Apple 'stunned'


Apple says a fault on its new iPhone 4 is causing it to incorrectly display the phone's signal.

Users who gripped the phone - which went on sale on 24 June - on the lower left-hand side noticed the signal strength and reception fell away.

Apple says the problem relates to an error on how the signal bars are displayed, rather than the signal.

However, some industry experts say that there may be a deeper signal problem than a cosmetic design flaw.

Apple is promising a patch fix "within a few weeks". Users may also choose to get a full refund within 30 days of purchase, the firm has said.

In a statement, Apple said the iPhone 4 had been "the most successful product launch in Apple's history" and that all phones gripped in "certain ways will reduce its reception by one or more bars".

"We have discovered the cause of this dramatic drop in bars, and it is both simple and surprising," the statement read.

Stuart Miles Editor, Pocket-Lint

"Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong.

"Our formula, in many instances, mistakenly displays two more bars than it should for a given signal strength. For example, we sometimes display four bars when we should be displaying as few as two bars.

"Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don't know it because we are erroneously displaying four or five bars.

"Their big drop in bars is because their high bars were never real in the first place."
 
Another way
Apple said it was going to adopt AT&T's formula for calculating how many bars to display for a given signal strength.

The theory now is that, once the patch update has been applied, iPhone's bars will report signal strength "far more accurately" providing users a better indication of the reception in a given area.

But Stuart Miles, editor of technology site Pocket Lint, was sceptical.

Speaking to BBC News, Mr Miles said the news raised a few questions.
iPhone 4 antenna 
 
The iPhone 4 integrates the antenna into the case
"Why, for the first time, has Apple released a bumper for their phone, and why does no one else have this problem," he asked.

"HTC makes metal phones, but they seem to work just fine.

"Changing the display may make some people feel better, but it doesn't really fix the problem," he added.

Apple said the new software to fix this would be released in a few weeks, claiming that as the problem also existed in the original iPhone, it would also be available for the iPhone 3GS and iPhone 3G.

However, there have been few - if any - complaints about older iPhones losing signal strength when held in a certain way.

Apple's previous advice for iPhone 4 owners to overcome the problem of the device losing signal was to not place your hand on the lower left corner.

Apple chief executive Steve Jobs said: "Just avoid holding it in that way."

This latest approach is an unusual admission from the company, which has apologised for "any anxiety we may have caused".

The iPhone 4 went on sale on in June, with hundreds of people queuing Apple's flagship stores across the globe.

Many new owners reported that signal strength dropped when the phone was held.

The casing of Apple's latest phone is made of stainless steel, and also serves as its antenna.

The problem is thought to be particularly acute for left-handed owners who naturally touch the phone in the sensitive area.

Apple sells a rubber "bumper" that shields the sensitive area, as do many other firms.

When Mr Jobs introduced the iPhone 4 at Apple Worldwide Developers Conference, he described the integrated antenna as "really cool engineering".